Eden Telecom, Garden Route, South Africa
Connecting communities and business through innovative communication solutions
Eden Telecom Wi-Fi Hotspot Help
To get online at a Wi-Fi hotspot, your laptop or handheld device must either have built-in support for Wi-Fi, or be equipped with a Wi-Fi network card.
All users (including credit card users) require a username and password to make use of the Wi-Fi hotspot Internet services. A username and password can be acquired by making an online purchase with your credit card when you connect to the wireless network or by subscribing to the service via one of the service providers listed.
Purchased time can be used to access the Internet at any of the participating locations listed. Provided that you have not exceeded the on-line time purchased, you can use the remaining time by entering the username/password that is issued by this facility.
In order to connect, make sure that your device is set to connect to the Wi-Fi network with the SSID (Service Set Identifier, or Network Name) called "Wi-Fi_Hotspot".
If you experience any problems with the service you can either phone the Wi-Fi Helpdesk on 0861 HOTSPOT (0861 468 7768) or contact your relevant service provider. Please contact the Helpdesk for any problems with credit card usernames and passwords. For all other usernames and passwords please contact your relevant service provider directly.
