24th Jan 2020

Slow Internet in South Africa to continue for much longer

mybroadband.co.za South African Internet users who are experiencing slow international connectivity speeds will have to wait until at least next week for the issue to be resolved. The slow international speeds are caused by “unusual and simultaneous dual cable breaks” on the WACS and SAT3/WASC systems, which occurred on 16 January. The ...

21st Jan 2020

SAIX UPDATE

Dual Submarine Break: Update   Since notice of the dual submarine cable break on Thursday, 16 January 2020, the SAIX Global Capacity team have been exploring options available amongst third party undersea cable consortiums in order to ascertain the availability of spare capacity.   SAIX have since concluded deals with several parties and are ...

19th Jan 2020

THE FOLLOWING NOTICE HAS BEEN ADDED

UPDATE: 10:28AM This is a National problem and we are still trying to find answers.     The SAIX National network is experiencing problems in the Southern Cape.  We will keep you updated. Type: SAIX network problems Start Date: 2020-01-19 08:21:00 AM Resolved Date: unknown Point of impact:  Southern Cape Symptoms ...

16th Jan 2020

Slow Internet speeds for South Africans due to cable outage

UPDATE 16:20: We have had a notification that there is a further break in the UK on the WACS cable. We hope to receive clarity on the end-to-end problem in the next few hours as previous reports indicated issues in the Congo area. This outage appears to have multiple problems.   The cable break near the Congo will be attended to this ...